Full Terms of Service
Welcome to Hams. Hams is a general-purpose in-app browser and local media-management tool.
These Terms of Service (the “Terms”) form a binding agreement between you and KUN QIAN, the operator of Hams (public developer name: Neon Owl) (“Hams,” “we,” “us,” or “our”), governing your download, installation, access to, and use of the Hams Android application, its features, and related support services (collectively, the “Service”).
Please read these Terms carefully before using the Service. Pay particular attention to the provisions in bold concerning subscriptions and automatic renewal, third-party websites and content, prohibited conduct, changes to the Service, suspension or termination, disclaimers, limitations of liability, indemnification, and dispute resolution. Where required by applicable law, we will provide reasonable notice of terms that materially affect your rights or obligations. Questions may be directed to us using the contact information in Section 24.
Before you first use the Service, we will provide a reasonable opportunity to review these Terms and the Privacy Policy and, where required by Applicable Law, a reasonable review period. You may review them freely before completing the affirmative acceptance process.
By tapping “Agree and continue,” or completing another affirmative action with substantially the same legal effect, you accept these Terms and acknowledge that you have been given an opportunity to review the Privacy Policy.
Merely downloading, installing, or launching the App, viewing these Terms, or otherwise failing to complete the affirmative acceptance process described above does not, by itself, constitute acceptance of these Terms. If you do not accept these Terms, do not continue using the Service.
Before you subscribe, make a purchase, or enable a feature subject to additional conditions, we may also ask you to review and accept the applicable Purchase Screen, feature-specific rules, or supplemental terms.
Your use of the Service is also subject to our Privacy Policy, the pricing, billing period, principal benefits, and promotional terms displayed on the applicable Purchase Screen when you purchase or renew, and any additional rules that we expressly make applicable to a particular feature, promotion, or service. Together, these materials form part of your agreement with us. If they conflict on a specific matter, the more specific applicable terms control. However, later-published terms do not, merely because they were published later, retroactively alter a completed transaction or your then-current paid billing period, and they do not limit any non-waivable consumer rights. Material changes are governed by Section 21.
Important Notice
Hams provides general-purpose browsing, media detection, preview, download-task management, local file management, and related utility features. Hams does not create, upload, host, or publish content that you access through third-party websites. The fact that a resource can be accessed, detected, previewed, queued, or downloaded does not mean that the resource is lawful, accurate, safe, or authorized.
You are solely responsible for determining whether you have the legal right to access, save, download, copy, use, or share any website, content, file, or resource, and for complying with applicable law, third-party terms, and rightsholder requirements.
You must not use the Service to circumvent paywalls, login requirements, age restrictions, geographic restrictions, digital rights management, token or signature verification, anti-bot protections, hotlink protection, or any other access control or technological protection measure.
To the extent permitted by applicable law, you may be responsible for claims, investigations, penalties, losses, or reasonable expenses incurred by us, an app store, payment processor, cloud provider, network service provider, business partner, rightsholder, or other third party as a direct result of your unlawful, fraudulent, infringing, or unauthorized use of the Service.
1. Scope and Definitions
1.1 Scope
These Terms currently apply to the released Android version of Hams and related support services. Availability by country or region, distribution channel, and feature may depend on the App’s actual release status, Platform Rules, platform restrictions, and Applicable Law. If an iOS or other platform version is released, we may update or supplement these Terms to reflect the applicable features, billing arrangements, and distribution methods.
The Service is available only in countries and regions where the App has been officially released or made available. Availability may vary based on Platform Rules, Applicable Law, device compatibility, payment availability, and third-party service availability.
You must not download, access, or use the Service from a country or region where it has not been officially released or made available, or where its use is prohibited by Applicable Law.
1.2 Definitions
For purposes of these Terms:
- “App” means the Hams Android application and its updates.
- “Service” means the browsing, detection, preview, download-task management, local media management, membership, advertising, integrity-verification, Private Vault, Secure Vault, and support features provided through the App.
- “Third-Party Website or Service” means any website, server, content, interface, advertisement, media resource, or other service that you access, interact with, or use through the App and that is not operated or controlled by us.
- “Third-Party Service Provider” means an app-store, payment, subscription, cloud, advertising, analytics, diagnostics, integrity-verification, or support provider that we use to provide the Service, including Google Play, RevenueCat, Firebase, and Google AdMob. Its services, processing activities, retention practices, and deletion practices may also be governed by its own terms, privacy policy, product configuration, and Applicable Law.
- “Purchase Screen” means the Google Play purchase screen, an in-App purchase or membership screen, or a feature screen that displays the price, billing period, principal Membership Benefits, trial or promotional terms, and other material transaction terms at the time you purchase or renew.
- “Subscription” means a digital service purchased through Google Play Billing that provides Membership Benefits for a recurring period and may automatically renew as disclosed on the Purchase Screen.
- “Device” means a phone, tablet, or other compatible device on which you install or use the App.
- “Protected Feature” means a feature that requires verification of eligibility, device trust, integrity, or risk status for membership, security, rewards, Private Vault or Secure Vault server-assisted access control or recovery, abuse prevention, or compliance purposes.
- “Private Vault” and “Secure Vault” mean the local secure-storage features identified by those names in the App. Their functionality, eligibility, device, and recovery requirements are governed by the applicable feature screen and Purchase Screen.
- “Membership Benefits” means the feature access, quotas, limits, or experience provided to a particular membership tier during an active Subscription, as displayed on the Purchase Screen and in the App.
- “Core Membership Benefits” means ongoing paid functionality expressly identified on the Purchase Screen at the time of purchase or renewal as a principal component of the relevant membership plan. Core Membership Benefits do not include benefits expressly identified as beta, preview, experimental, limited-time, complimentary, promotional, or dependent on the continuing availability of a particular third-party resource, website, or service. Reasonable changes to interface design, implementation, or non-material details do not materially reduce Core Membership Benefits if they do not materially reduce the overall value of the plan.
- “Applicable Law” means laws and regulations binding on the Service, you, or us in the relevant circumstances, together with lawfully issued regulatory decisions, court orders, and other legally binding requirements.
- “Platform Rules” means the contractual terms, policies, and technical requirements imposed by Google Play or another platform that actually distributes the App or provides purchase, subscription, refund, security, content, or related services.
- “Content” includes webpages, text, images, audio, video, files, links, software, data, metadata, and other materials.
2. Eligibility and Minors
You may use the Service only if you have the legal capacity under Applicable Law to enter into and comply with these Terms.
If you have not reached the age of legal majority where you live, you may use the Service only to the extent permitted by Applicable Law and with the consent and supervision of a parent, legal representative, or guardian. A parent or guardian who permits a minor to use the Service should supervise the third-party websites the minor visits, the content the minor downloads or stores, advertising interactions, and purchases or Subscriptions.
By using the Service, you represent and warrant that:
- you are legally permitted to use the Service in your country or region;
- information you provide to us is accurate and does not impersonate another person;
- you will comply with these Terms, Applicable Law, applicable Platform Rules, and binding third-party terms; and
- you will use the Service only for lawful purposes.
3. Service Features and Limited License
3.1 Service Features
Hams may provide:
- in-app web browsing;
- media detection, preview, and creation of download tasks;
- management of downloads, files, and local media;
- Private Vault, Secure Vault, and related security features;
- Free (which may be displayed under a localized equivalent in certain versions of the App), VIP, and SVIP access tiers;
- standard ads, rewarded ads, and temporary access mechanisms; and
- membership validation, purchase restoration, and related support features.
Specific features, supported websites, eligibility requirements, quotas, restrictions, and availability are determined by what the App displays at the relevant time.
3.2 Limited License
Subject to your compliance with these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable, and non-sublicensable license to install and use the App on compatible Devices that you control, solely for personal, non-commercial, and lawful purposes.
Except where Applicable Law prohibits the restriction, this license does not permit you to:
- copy, sell, rent, lease, sublicense, distribute, or commercially exploit the App;
- modify, adapt, translate, reverse engineer, decompile, disassemble, or attempt to derive source code from the App;
- circumvent license checks, membership verification, security checks, access restrictions, or technological protection measures; or
- without authorization, copy, extract, or systematically exploit non-public technology, protected interface elements, interfaces, or data from the App to develop a substantially similar product, conduct automated access or stress testing, scrape in bulk, or extract data.
All rights not expressly granted under these Terms are reserved by us or the applicable rightsholder.
4. Anonymous Identity, Devices, and Security Verification
Hams does not currently offer user-facing registration or sign-in through an email address, phone number, or third-party account. To identify the current installation, associate Membership Benefits, validate rewarded-ad benefits, and protect restricted functionality, the App may use a Firebase anonymous identity or other installation-level identifiers.
You are responsible for protecting your Device, Google Play account, payment method, and other credentials. To the extent reasonable, we may treat an action initiated through your Device, Google Play account, anonymous identifier, Subscription status, or purchase credential as authorized by you, unless you can demonstrate unauthorized use and notify us promptly.
To protect memberships, rewards, Private Vault, Secure Vault, and other Protected Features, we may use automated methods to evaluate App integrity, device trust, membership eligibility, and abnormal-access risk, and may allow, delay, or deny an operation based on that evaluation.
If a Device shows signs of root access, debugging, tampering, code hooking, emulation, automated abuse, failed integrity verification, or another reasonable security risk, we may restrict some or all Protected Features. A restriction does not necessarily mean that we have determined your Device or conduct is unlawful; it is a risk-control measure intended to protect the Service, security, and third-party rights.
To prevent circumvention, attacks, or abuse, we are not required to disclose complete detection rules, risk thresholds, model parameters, keys, verification logic, or other security-mechanism details. If you believe a security decision is incorrect, you may contact us using the information in Section 24. We may review the request and take such action as we reasonably consider appropriate, to the extent we can verify the request without compromising security, abuse-prevention, or compliance mechanisms.
5. Membership Tiers and Benefits
5.1 Membership Tiers
The App may offer:
- Free (which may be displayed under a localized equivalent in certain versions);
- VIP; and
- SVIP.
The features, quotas, concurrency limits, preview quality, advertising experience, history retention, supported websites, and other benefits of each tier are determined by the principal benefits displayed on the Purchase Screen when you purchase or renew and the conditions displayed on the applicable feature screen.
5.2 Free
Free users may access certain core features, subject to advertising, usage-frequency, task-count, concurrency, quality, supported-site, or other limitations.
5.3 VIP
VIP principally includes experience-related benefits expressly displayed on the Purchase Screen, such as removal or reduction of standard Hams in-app ads covered by the plan, access to Private Vault, or other listed benefits.
Unless the Purchase Screen expressly states otherwise, VIP does not automatically include high-speed downloading, original-quality output, batch downloading, higher concurrency, Secure Vault, or other SVIP or premium features. Whether a feature is a Core Membership Benefit during the then-current paid period is determined by the Purchase Screen at the time you purchase or renew. Benefits for future billing periods may be changed in accordance with Section 8.
Ad-removal benefits apply only to standard Hams in-app ads expressly covered by the applicable membership plan. They do not remove advertising or content displayed by third-party websites. Rewarded ads used to preview, trial, or temporarily unlock premium functionality may not be included in standard membership ad-removal benefits, as described on the Purchase Screen or applicable feature screen.
5.4 SVIP
SVIP principally includes premium functionality or higher usage limits identified on the Purchase Screen, such as higher download-performance configurations, higher concurrency or resolution options, expanded batch processing, enhanced preview functionality, Private Vault or Secure Vault capabilities, or other premium features. SVIP does not guarantee any particular download speed, completion time, third-party server performance, or availability of a particular resource.
5.5 Nature of Membership Benefits
Membership Benefits are a limited right to use designated functionality during an active Subscription under these Terms and the Purchase Screen. They:
- do not grant ownership of software, technology, Content, data, or server resources;
- have no cash value;
- may not be sold, rented, loaned, shared, divided, transferred, redeemed for cash, or used for commercial operations unless Applicable Law or the Purchase Screen expressly provides otherwise; and
- do not guarantee the continuing availability of any particular third-party website, media resource, or download task.
6. Subscriptions, Automatic Renewal, Cancellation, and Refunds
6.1 Purchases and Billing
Digital functionality and Subscriptions in the Hams Android App are currently processed through Google Play Billing. The Purchase Screen displays the applicable price, currency, billing period, promotional conditions, automatic-renewal terms, and principal Membership Benefits.
Charges, taxes, currency conversion, payment authorization, receipts, orders, and refunds may be processed by Google Play or the applicable payment provider. We do not directly receive your full payment-card number or payment password.
6.2 Automatic Renewal
If the Purchase Screen identifies a plan as an automatically renewing Subscription, it will renew at the end of each billing period and charge your Google Play payment method until you cancel. A prepaid or expressly non-renewing plan expires at the end of its stated term and does not renew automatically.
Before purchase, the App’s Purchase Screen and the Google Play purchase flow will, as applicable and as required by Applicable Law and Platform Rules, present the price, billing period, automatic-renewal terms, principal Membership Benefits, and available cancellation method.
Where Applicable Law or Platform Rules require a renewal reminder, Google Play or we will provide the applicable notice. You must cancel through the method then provided by Google Play before the renewal charge if you do not want the Subscription to continue.
6.3 Cancellation
You may manage or cancel a Subscription through Google Play’s subscription-management page or through an App link in the membership center, settings, or an equivalent location that directs you to the applicable Google Play page.
Unless Applicable Law, the Purchase Screen, or applicable Platform Rules provide otherwise:
- cancellation stops future renewals;
- you ordinarily retain Membership Benefits until the end of the paid billing period;
- cancellation does not automatically produce a refund; and
- uninstalling the App, clearing App data, deleting an anonymous identifier, or ceasing to use the Service does not cancel a Subscription.
6.4 Refunds
Refund eligibility and processing are governed by Google Play’s then-current refund rules and may depend on when and how you purchased, where you live, the terms displayed on the applicable Purchase Screen, and Applicable Law.
You may first request a refund through Google Play or contact us using the contact details in Section 24. We may assist with a full or partial refund to the extent Google Play makes that functionality available. Except where Google Play’s then-current refund rules, Applicable Law, or the Purchase Screen expressly provides otherwise, we are not required to refund, credit, reissue, transfer, or convert into cash a period of Service already provided, benefits already used, or complimentary, promotional, goodwill, or compensatory benefits. This paragraph does not limit any right you may have where the Service is legally defective, materially fails to provide a benefit expressly promised on the Purchase Screen, or Applicable Law otherwise requires a remedy.
If Google Play, a payment provider, or we approve a refund, reverse an order, or determine that a transaction is invalid, we may also revoke the associated membership status, Membership Benefits, rewards, or other benefits tied to that transaction.
6.5 Changes to Pricing and Plans
We may change Subscription prices, plan structures, and benefit combinations for future billing periods. We will provide notice and obtain any confirmation required by Applicable Law or applicable Platform Rules.
Unless Applicable Law or applicable Platform Rules provide otherwise, a price change will not retroactively affect a current billing period that has already been paid.
6.6 Payment Failure and Entitlement Status
If a renewal payment fails, or if an order is canceled, refunded, subject to a payment dispute or chargeback, reversed, placed in a grace period or account hold, or enters another abnormal state, Membership Benefits may be delayed, suspended, downgraded, or terminated.
Membership status depends on Google Play, subscription providers, network availability, and backend synchronization. A temporary synchronization delay, verification interruption, or display error does not by itself constitute a breach. After we receive and verify valid proof of purchase, we will provide reasonable assistance to restore eligible benefits.
7. Promotions, Rewards, and Temporary Benefits
We may offer discounts, redemption codes, complimentary benefits, rewarded-ad benefits, or other promotions. Unless the applicable screen states otherwise:
- eligibility may be limited to new users, specified regions, specified Devices, specified periods, or users meeting other criteria;
- limits may apply based on the user, the Google Play account used to purchase a Subscription, anonymous identifier, Device, transaction status, and factors disclosed in the Privacy Policy that are reasonably related to preventing duplicate redemption;
- promotions, rewards, and temporary benefits may have expiration dates, task limitations, usage limits, or other conditions;
- ad inventory, network availability, geographic restrictions, or third-party service status may make rewarded ads temporarily unavailable; and
- benefits obtained through fraud, automation, multiple-instance abuse, device farms, proxy pools used to conceal associations or evade eligibility rules, repeated requests, or other circumvention may be revoked.
If we offer a free trial or discounted trial in the future, the Purchase Screen will disclose the trial period, when it converts to a paid Subscription, the price, cancellation method, and eligibility requirements before enrollment.
We may modify or cancel a promotion before it begins or before a benefit has been obtained. Benefits lawfully obtained and still within their validity period will be handled under the promotion terms, Applicable Law, and applicable technical conditions.
8. Changes, Updates, and Availability
We may improve, add, modify, replace, reclassify, or remove features; adjust supported websites, formats, pages, regions, or Devices; revise future Free, VIP, or SVIP benefits, quotas, limitations, or eligibility conditions; release mandatory or optional updates; or suspend or discontinue integrations, interfaces, or services for reasonable reasons, including product development, security, abuse prevention, Applicable Law, valid regulatory or judicial requirements, Platform Rules, reasonably supported and preliminarily verified rightsholder complaints, third-party service changes, technical compatibility, cost, or business operations.
For a paid billing period that is currently active, the Core Membership Benefits are determined by the principal benefits expressly displayed on the Purchase Screen when you purchased or renewed. We will not materially reduce those Core Membership Benefits during that paid period merely by changing these Terms without a reasonable basis. However, we may reasonably and proportionately change, restrict, interrupt, or discontinue a feature where necessary because of Applicable Law, a valid regulatory or judicial requirement, Platform Rules, a reasonably supported and preliminarily verified rightsholder complaint, a material security risk, discontinuation or material change of a critical third-party service, a force majeure event described in Section 20, or another event beyond our reasonable control.
In those circumstances, we may provide a reasonable substitute, extend benefits, modify the plan, or provide another remedy under Applicable Law, the Purchase Screen, or applicable Platform Rules. Unless Applicable Law provides otherwise, we do not guarantee that any particular feature, website, resource, download method, or third-party integration will remain available permanently.
If we permanently discontinue the entire Service or all paid Core Membership Benefits, we will provide notice where reasonably practicable or required by Applicable Law, the applicable Purchase Screen, or Platform Rules. Any remedy will be provided only to the extent required by Applicable Law, the applicable Purchase Screen, or Platform Rules, using the applicable purchase channel where technically available or another method where required by Applicable Law.
Certain features may be identified as beta, preview, experimental, or similar. Such features may be incomplete, unstable, erroneous, modified, or discontinued at any time and should not be used for purposes requiring continuous availability, complete data preservation, or high reliability. Unless the Purchase Screen expressly identifies a beta, preview, or experimental feature as a Core Membership Benefit for the then-current paid period, it is not a permanent service commitment.
You should install important security and compatibility updates promptly. We may be unable to support functionality failures, security risks, or unavailability caused by prolonged use of an outdated version.
9. Third-Party Websites, Content, Advertising, and Services
Hams may allow you to access third-party websites, Content, servers, media resources, advertising, and services. We do not own or control those third-party resources and do not endorse or sponsor, or make any representation or warranty regarding, any third party or third-party resource.
Third-Party Websites or Services independently control their content, account systems, access conditions, and operations, including:
- provision, modification, removal, accuracy, safety, completeness, and continuing availability of content;
- login, subscription, payment, or age-verification requirements;
- use of cookies, local storage, tracking technologies, or other data-processing methods;
- download, geographic, access, anti-bot, or anti-scraping restrictions; and
- modification, blocking, throttling, encryption, or discontinuation of resources.
Whether a third party has the right to provide particular Content, and whether that Content complies with Applicable Law, depends on Applicable Law and the specific facts.
Your dealings and interactions with any Third-Party Website or Service are solely between you and the applicable third party. Its terms, privacy policy, and content rules may apply.
Nothing in this Section excludes any non-waivable duty under Applicable Law to exercise reasonable care in selecting, configuring, managing, or supervising a Third-Party Service Provider processing information or performing services on our behalf. Our ability to manage a Third-Party Service Provider may be limited by its product functionality, contractual terms, and Applicable Law.
9.1 Authorized Use; No Rights Granted in Third-Party Content
You may use the Service only in connection with Content, files, media, or other materials that you are legally entitled to access, view, copy, save, download, retain, store, share, distribute, or otherwise use under Applicable Law and applicable third-party terms.
You are solely responsible for determining whether you possess the rights, licenses, consents, or other legal authority required to access or use a resource provided through a Third-Party Website or Service.
The fact that a resource is accessible, detectable, previewable, queueable, or downloadable through the Service does not grant you ownership, a license, authorization, consent, or any other legal right in that resource.
The Service’s ability to detect, parse, display, queue, preview, or download a resource does not mean that your use of the resource is lawful, authorized, or permitted by the rightsholder, the website operator, or Applicable Law.
We are not required to continuously monitor Third-Party Websites, third-party Content, or user activity. Where reasonably necessary for legal compliance, security, abuse prevention, rights protection, complaint handling, or platform compliance, we may:
- stop or restrict support for a website, domain, URL, content type, interface, or feature flow;
- block, remove, or stop displaying a link, detected resource, or task record;
- modify detection, preview, download, or sharing functionality; and
- retain necessary records and cooperate with lawful process.
10. User Responsibilities and Prohibited Conduct
You are responsible for reviewing and lawfully using Content that you access, detect, preview, save, download, store, share, or otherwise use through the Service.
Different rights are required for different uses. The ability to access Content does not necessarily include the right to download it; the right to download does not necessarily include the right to redistribute it; and the right to redistribute does not necessarily include the right to use it commercially. You must independently confirm that you possess the legal basis, permission, or authorization required for each intended use.
You must not directly or indirectly engage in, or assist another person to engage in, any of the following:
- violate Applicable Law, a court order, a valid regulatory requirement, these Terms, or binding third-party terms;
- access, download, store, share, display, or distribute Content prohibited by Applicable Law, including child sexual abuse material, terrorist or extremist content prohibited by law, or Content that you know would directly infringe or endanger another person’s life, bodily integrity, property, or other legal rights;
- infringe copyright, trademark, patent, trade-secret, privacy, publicity, personality, contractual, or other third-party rights;
- detect, parse, preview, download, copy, store, distribute, commercialize, or otherwise use Content that you are not authorized to access or use;
- violate Applicable Law or third-party terms by circumventing or attempting to circumvent a paywall, subscription restriction, digital rights management, token or signature verification, login requirement, age restriction, geographic restriction, hotlink protection, anti-bot protection, anti-scraping measure, or other access control or technological protection measure;
- treat a resource’s accessibility, detectability, previewability, queueability, or downloadability as proof that you are legally authorized to use it;
- without authorization, use Content obtained through the Service for resale, redistribution, mirroring, database creation, bulk scraping, dataset construction, model training, or another commercial purpose;
- transmit malware, viruses, Trojan horses, malicious scripts, phishing material, fraudulent code, circumvention tools, or other material that may harm systems, Devices, or persons;
- interfere with, disrupt, overload, probe, scan, test, or circumvent the App, servers, interfaces, security mechanisms, or usage limits;
- use bots, scripts, simulated clicks, multiple instances, bulk registrations, device farms, proxy pools used to conceal associations or evade eligibility requirements, or another unauthorized method to abuse ads, rewards, trials, Membership Benefits, access frequency, or system resources;
- impersonate another person or fraudulently obtain a refund, reward, Membership Benefit, or support;
- remove, obscure, or alter a source attribution, authorship credit, copyright notice, watermark, technical identifier, or other notice that must be preserved under Applicable Law or binding third-party rules; or
- through fraud, false statements, impersonation, malicious interference, or other unlawful conduct, expose us, other users, an app store, service provider, or third party to a material and reasonably foreseeable legal, security, or regulatory risk, or cause material and reasonably foreseeable reputational harm through a knowingly false factual statement or impersonation.
We may investigate suspected violations and take reasonable action based on the seriousness, risk, history, and reasonably verifiable information.
11. Media Detection, Downloads, and Technical Limitations
Hams may attempt to detect, parse, display, preview, queue, download, organize, or manage media resources, but we do not guarantee that:
- any website, page, resource, or format will be supported;
- detection, parsing, preview, or downloading will succeed;
- results, titles, thumbnails, file names, duration, quality, size, format, source domain, or other metadata will be accurate, complete, or continuously valid;
- a resource will be available in every region, on every Device or system, or in every App version; or
- download speed, completion time, file quality, or third-party server performance will meet a particular standard.
A resource may become unavailable because of encryption, DRM, token expiration, website changes, login requirements, anti-bot mechanisms, server restrictions, network failure, geographic restrictions, or legal requirements.
A single or intermittent failure, or a failure caused by a third-party website, resource status, network environment, Device condition, or platform restriction, does not by itself mean that the App is defective. This sentence does not limit a claim that the App failed to provide a core function expressly promised on the Purchase Screen or otherwise failed to satisfy a mandatory standard under Applicable Law.
The Service is not a tool for circumventing legal, contractual, or technical restrictions imposed by third parties. The display or technical processing of a resource does not authorize you to use it.
11.1 Local Files, Backups, and Recovery
Hams primarily stores browsing history, download tasks, downloaded files, cache, settings, Private Vault content, and Secure Vault content locally on your Device. Hams is not a general cloud-backup or permanent-storage service.
You are responsible for backing up important files and safeguarding your Device, system credentials, unlock methods, and information needed for Private Vault or Secure Vault. Data may be deleted, damaged, or become inaccessible if:
- you delete files, clear App data, reset or replace the Device;
- you uninstall the App, or the operating system or a storage-cleaning tool deletes App data;
- the Device is lost or damaged, storage media fails, or the operating system malfunctions;
- device-security status, keys, membership eligibility, or recovery conditions change; or
- third-party storage, system permissions, file directories, or Platform Rules change.
Private Vault or Secure Vault functionality requiring server-assisted access control or recovery is available only while the applicable membership, Device, security, network, and service conditions are satisfied. Unless expressly promised on the Purchase Screen or required by Applicable Law, we do not guarantee that any file, key, Vault content, download task, or local record can be backed up, recovered, or preserved permanently.
To the extent permitted by Applicable Law, we are not responsible for data loss, damage, or inaccessibility caused by your failure to maintain a backup, loss of a Device or credential, your clearing of App data, uninstallation, Device or storage-media failure, or another cause beyond our reasonable control. This limitation does not exclude liability arising from our fraud, willful misconduct, gross negligence, or violation of a non-waivable legal obligation.
12. Hams Intellectual Property
The App and its software, source code, object code, interfaces, design, graphics, icons, text, database structure, algorithms, technology, trademarks, service marks, domains, and other materials supplied by us are owned by us or the applicable licensor and are protected by intellectual-property law.
The App may contain open-source software or third-party components. Those components are governed by their applicable licenses, notices, and third-party terms, which control with respect to those components.
Without our prior written permission, you must not:
- copy, modify, distribute, sell, rent, publicly display, or create derivative works from protected Hams materials;
- use Hams, Neon Owl, or related branding in a manner that falsely implies sponsorship, endorsement, affiliation, or authorization;
- remove or alter rights notices; or
- without authorization, copy, extract, or systematically exploit non-public technology, protected interface elements, or protected materials to create a substantially similar product or engage in another unauthorized commercial activity.
Intellectual-property rights in third-party websites and Content remain with the applicable third party. Hams does not acquire ownership of third-party Content by providing browsing or technical tools.
13. Rights Complaints and Compliance Measures
If you believe that the App’s own design, functionality, or material controlled by us infringes your legal rights, you may submit a complaint to hamsbrowser@gmail.com. For copyright or intellectual-property notices, use the subject line [Hams Copyright Notice].
To help us review the matter, provide, where reasonably available:
- your name, contact information, and authority to act;
- a description of the right you claim;
- a description of the allegedly infringing feature, material, or conduct;
- relevant URLs, screenshots, files, order information, or other evidence;
- the action you request; and
- a statement that your submission is accurate and that you are authorized to submit the complaint.
Hams ordinarily does not host Content stored on third-party website servers and may be unable to remove third-party Content directly. We may, where reasonable, stop detecting, displaying, previewing, or supporting downloads of the relevant resource or integration and may direct you to the applicable website, hosting provider, or rightsholder.
When addressing a complaint, report, security alert or other security-related information, court order, valid regulatory request, or Platform Rule, we may:
- request supplemental information or evidence of rights;
- temporarily restrict a feature, domain, URL, resource, task, Device, or anonymous identifier;
- remove or block a record, link, or integration that we control;
- retain records reasonably necessary for investigation or dispute handling;
- cooperate with a competent authority or legally valid request; and
- suspend or terminate the Service for repeated, serious, or high-risk conduct.
A user affected by a measure may submit authorization evidence, contrary evidence, or an explanation using the contact information in these Terms. We may review the submission and take such action as we reasonably consider appropriate, to the extent we can verify the request without compromising security, abuse-prevention, or compliance mechanisms.
We are not required to make a final determination of ownership between disputing parties. To the extent permitted by Applicable Law, we are not liable for a temporary risk-control measure taken in good faith, based on reasonable information, consistent with Applicable Law, and proportionate to the identified risk, except for our willful misconduct, gross negligence, or liability that cannot lawfully be excluded.
A complainant who knowingly submits materially false information, omits material facts, impersonates a rightsholder, or uses a bad-faith complaint to interfere with the Service or another person’s rights may be liable as provided by Applicable Law.
14. Materials and Feedback You Submit
When you send us support emails, screenshots, screen recordings, logs, files, order information, or other diagnostic material, you retain the rights you lawfully hold in the original material and represent that you are authorized to submit it. You authorize us to copy, store, review, process, and use that material only to the extent and for the period reasonably necessary to provide support, investigate an issue, maintain security, address a complaint or dispute, comply with legal obligations, and protect the Service. Our Privacy Policy also applies to this processing.
When you submit general product suggestions, ideas, comments, or concepts, and unless we separately agree in writing that the submission is confidential, the feedback is not confidential. To the extent permitted by Applicable Law, you grant us a perpetual, worldwide, royalty-free, irrevocable, transferable, and sublicensable license to use, copy, modify, develop, commercialize, and otherwise exploit that general feedback without compensation or additional obligation to you.
This authorization does not permit us to publicly distribute your private attachments, support materials, or diagnostic materials, or to use them for advertising unrelated to the purpose for which you submitted them.
15. Privacy
Our handling of information related to the Service is described in the Privacy Policy.
Third-Party Websites accessed through Hams may apply their own privacy policies and data-handling practices, which are outside our control.
Provisions in these Terms concerning logs, Devices, anonymous identifiers, security verification, and service records must be read together with the Privacy Policy. If these Terms and the Privacy Policy conflict regarding the processing of personal information, the Privacy Policy controls.
16. Suspension, Restriction, and Termination
16.1 Measures We May Take
If we reasonably believe that any of the following applies, we may, to the extent permitted by Applicable Law, investigate, restrict, suspend, downgrade, disable, or terminate your access to or use of all or part of the Service:
- you violate these Terms or Applicable Law;
- fraud, abuse, automated attacks, abnormal access, duplicate redemption, or a security risk exists;
- a Subscription payment fails, is disputed, reversed, refunded, charged back, or cannot be verified;
- a competent authority or court issues a legally valid requirement;
- an app store, payment provider, or other platform issues a valid requirement under applicable Platform Rules;
- we receive a reasonably supported and preliminarily verified rightsholder complaint;
- the measure is reasonably necessary to protect the Service, users, third parties, or our legal rights; or
- the Service or the relevant functionality is discontinued.
In an urgent security, fraud, infringement, or legal-risk situation, we may act before providing notice and may provide an explanation or appeal process where appropriate.
If we restrict, suspend, or terminate your access to all or part of the Service because of fraud, infringement, payment dispute, chargeback, reversal, material breach, or reasonable security risk, that action does not automatically create a right to a refund for a period already used. A restriction, suspension, ban, App uninstallation, clearing of App data, or deletion of an anonymous identifier may not cancel Google Play automatic renewal. You remain responsible for canceling future renewals through Google Play or the in-App management link.
If review confirms that a restriction resulted from our error and materially prevented you from using a Core Membership Benefit during the then-current paid period, we may, depending on the impact, restore the benefit, extend the corresponding period, or provide another reasonable remedy under Applicable Law and applicable Platform Rules.
If we permanently cease providing all paid services to you, the provisions in Section 8 concerning notice, active Subscriptions, and available remedies will apply.
16.2 Associated Risk Signals
To detect circumvention, repeated abuse, or fraud, we may review reasonable associations among anonymous identifiers, Devices, the Google Play account used to purchase a Subscription, order or transaction status, network identifiers, risk signals, behavior records, and factors disclosed in the Privacy Policy that are reasonably related to detecting circumvention or abuse. We may take necessary action with respect to associated access or benefits.
16.3 Ending Your Use
You may stop using and uninstall the App at any time. Stopping use, uninstalling, clearing App data, or deleting an anonymous identifier:
- does not cancel a Google Play Subscription;
- does not automatically produce a refund;
- does not eliminate payment, indemnification, breach, or other obligations already incurred; and
- does not affect provisions that by their nature survive termination.
17. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”
We do not warrant that:
- the Service will always be continuous, timely, secure, or error-free;
- the Service will be compatible with every Device, system, website, item of Content, or network;
- any particular resource, feature, advertisement, reward, download result, or service level will remain available;
- third-party Content is lawful, accurate, complete, secure, non-infringing, or suitable for your purposes; or
- every error or security risk will be identified or corrected.
To the maximum extent permitted by Applicable Law, except for commitments expressly made on the Purchase Screen, we disclaim all express or implied warranties or conditions, including warranties or conditions of satisfactory quality or merchantability, fitness for a particular purpose, title, non-infringement, and quiet enjoyment, but only to the extent they may lawfully be disclaimed.
For problems caused by a Third-Party Website, third-party Content, third-party advertising, payment processing, cloud service, network service, Device operating system, malicious code, cyberattack, website change, resource removal, encryption, throttling, geographic restriction, account restriction, app-store review, or another third-party act, we are responsible only to the extent liability is imposed on us by Applicable Law. This disclaimer regarding third-party websites and Content does not exclude any non-waivable reasonable-care duty required by Applicable Law.
Nothing in these Terms excludes a statutory warranty, consumer right, or liability that cannot lawfully be excluded.
18. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO THE SERVICE, OR FOR LOST PROFITS, REVENUE, BUSINESS OPPORTUNITIES, GOODWILL, LOSS OR CORRUPTION OF DATA THAT IS INDIRECT OR CONSEQUENTIAL, RECOVERY COSTS ARISING FROM SUCH INDIRECT OR CONSEQUENTIAL DATA LOSS, LOSS OF USE, OR OTHER INTANGIBLE LOSS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF:
- THE TOTAL AMOUNT YOU ACTUALLY PAID FOR THE SERVICE THROUGH THE APPLICABLE PURCHASE CHANNEL DURING THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY FIRST OCCURRED; OR
- US$20, OR THE EQUIVALENT IN LOCAL CURRENCY USING A REASONABLE PUBLICLY AVAILABLE EXCHANGE RATE ON THE DATE OF THE EVENT GIVING RISE TO LIABILITY.
Claims arising from the same matter, related matters, or a series of related events will be aggregated for purposes of this limit. The limitations apply regardless of the theory of liability, including contract, tort, negligence, strict liability, or otherwise, even if we were advised that the damage could occur, but only to the extent the limitation is reasonable and enforceable under Applicable Law.
To the extent permitted by Applicable Law, any refund, credit, Subscription extension, replacement benefit, service restoration, or other monetary or non-monetary remedy provided in connection with the same event will be taken into account and credited against any further monetary liability arising from that event. You may not obtain double recovery for the same loss.
These Terms do not exclude or limit liability that cannot lawfully be excluded or limited, including:
- liability arising from our fraud, willful misconduct, or gross negligence;
- liability for death or personal injury where limitation is prohibited by law;
- liability arising from breach of a non-waivable data-protection, security, or confidentiality duty; or
- liability that mandatory consumer-protection law otherwise prohibits us from excluding or limiting.
19. Indemnification
To the extent permitted by Applicable Law, you agree to indemnify us for losses we actually incur, and for reasonably foreseeable losses that we are legally or contractually required to pay to personnel, contractors, or Third-Party Service Providers performing the Service on our behalf, where those losses have a direct causal connection to:
- your unlawful, fraudulent, or unauthorized use of the Service;
- your material breach of these Terms;
- your infringement or alleged infringement of third-party rights;
- Content that you access, download, store, distribute, share, or use through the Service in violation of Applicable Law or binding third-party terms; or
- your circumvention of technological measures or abuse of advertising, rewards, trials, Membership Benefits, or system resources.
Recoverable amounts may include damages, settlements, investigation expenses, evidence-preservation costs, reasonable attorneys’ fees, and fines or administrative charges that Applicable Law permits to be recovered from you, but only to the extent directly related to your conduct and legally recoverable.
We will provide reasonable notice of a covered claim where practicable. We may, at our option, assume control of the defense and settlement of any claim covered by this Section, and you must provide reasonable cooperation. You must not admit liability on our behalf or enter into a settlement that imposes an obligation on us without our prior written consent. Without your consent, we will not settle a claim in a manner that requires you to undertake a non-monetary obligation, publicly admit wrongdoing, or assume liability outside the scope of this Section, unless required by a competent authority, court, or Applicable Law.
You are not required to indemnify us for a loss caused by our independent unlawful conduct, fraud, willful misconduct, or gross negligence. Any consumer indemnification obligation applies only to the extent reasonable and enforceable under Applicable Law and does not apply where prohibited.
20. Force Majeure
We are not liable for delay, interruption, or failure to perform caused by an event beyond our reasonable control, except where Applicable Law provides otherwise. Such events may include natural disasters, war, terrorism, major public-health emergencies, governmental action, material changes in Applicable Law or regulatory requirements, network or power failures, telecommunications failure, critical cloud-service or app-store outages, third-party platform outages, cyberattacks, and material changes in app-store, payment-platform, or critical Third-Party Service Provider rules that we could not reasonably foresee, avoid, or overcome.
We will take reasonable steps, where practicable, to reduce the impact and restore the Service.
21. Changes to These Terms and Notice
We may update these Terms to reflect changes to features, memberships, third-party services, Applicable Law, Platform Rules, or our operations.
If an update materially affects your rights or obligations, Subscription billing, limitations of liability, dispute resolution, or another material matter, we will provide notice appropriate to the significance of the change through the updated date, an in-App notice, website notice, Purchase Screen, email where you supplied one for support or legal-notice purposes and Applicable Law permits its use for that purpose, or another reasonable method. We will provide a transition period or obtain renewed consent where required.
If you do not accept an update, you should stop using the affected Service and cancel future renewals before the update becomes effective. For a non-material update that has been reasonably disclosed, continued use after the effective date constitutes acceptance to the extent permitted by Applicable Law. A material change requiring affirmative consent under Applicable Law will not become binding solely because of silence or continued use.
An update will not retroactively alter a completed transaction or the Core Membership Benefits for a then-current paid billing period, deprive you of a right already acquired by law, or exclude mandatory consumer protections.
22. Governing Law and Dispute Resolution
If you have a complaint or dispute concerning the Service or these Terms, we encourage you to contact us using the email in Section 24 so that the parties may attempt to resolve the matter informally.
Except for rights that Applicable Law gives you and does not permit you to waive, these Terms and any dispute arising out of or relating to these Terms or the Service are governed by the laws of the Republic of Singapore, without regard to its conflict-of-laws rules.
This choice of law does not deprive a consumer of mandatory protections that would otherwise apply under the law of the consumer’s habitual residence and that cannot be excluded by agreement.
Except where mandatory consumer-protection or jurisdictional rules provide otherwise, the courts of the Republic of Singapore will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service. A consumer may bring proceedings in the courts of the consumer’s habitual residence where Applicable Law permits or requires.
Nothing in these Terms limits your right to submit a complaint to a consumer-protection, data-protection, or other competent authority.
23. Miscellaneous
23.1 Entire Agreement
These Terms, the Privacy Policy, the Purchase Screen, and any rules expressly applicable to a specific feature or promotion constitute the entire agreement between you and us concerning the Service.
23.2 Severability
If any provision is held invalid or unenforceable, it will be limited or modified to the minimum extent necessary to make it enforceable where permitted by law, and the remaining provisions will remain in effect.
23.3 No Waiver
Our failure to promptly exercise or enforce a right under these Terms does not waive that right.
23.4 Independent Relationship
Nothing in these Terms or your use of the Service creates any partnership, joint venture, employment, agency, fiduciary, franchise, or representative relationship between you and us.
23.5 Third-Party Rights
Except as expressly provided in this Section, no person who is not a party to these Terms may enforce any provision of these Terms under the Contracts (Rights of Third Parties) Act 2001 of Singapore.
Our licensors may rely on and enforce Sections 3.2 and 12 to the extent those Sections protect their rights or materials.
Our affiliates, personnel, agents, contractors, and Third-Party Service Providers acting on our behalf may rely on and enforce Sections 9, 17, 18, and 20, solely to the extent applicable to their respective roles. For that limited purpose, references to “we,” “us,” or “our” in those Sections include the applicable third party.
These rights do not amend, replace, or override any separate agreement between you and a Third-Party Service Provider.
To the extent permitted by Applicable Law, these Terms and any third-party benefit arising under them may be rescinded, varied, waived, or terminated in accordance with these Terms, including Section 21, without the consent of any third party.
23.6 Assignment
You may not assign your rights or obligations under these Terms without our prior written consent.
To the extent permitted by Applicable Law, we may assign all or part of our rights and obligations under these Terms to an affiliate or successor in connection with a business restructuring, asset transfer, merger, acquisition, change of operator, or business succession, and will provide reasonable notice. The assignee or successor must assume the unperformed obligations within the scope of the assignment and must not materially reduce Core Membership Benefits already acquired during a then-current paid period solely because of the assignment.
23.7 Electronic Records
To the extent permitted by Applicable Law and evidentiary rules, order, payment, entitlement, Protected Feature, notice, support, security, and other electronic records generated by the App, Google Play, a subscription provider, a security service, or a support system, and lawfully controlled or obtained by us or voluntarily submitted by you, may be used as evidence in determining facts and resolving disputes. You may submit contrary evidence as permitted by law.
This Section does not mean that we can access, control, or retain all browsing history, downloaded files, download tasks, cookies, cache, Private Vault content, or Secure Vault content stored locally on your Device. Local data is handled as described in the Privacy Policy and the App’s actual functionality.
23.8 Language Versions
We may provide these Terms in multiple languages and will use reasonable efforts to keep the versions materially consistent. To the extent permitted by Applicable Law, the English (United States) version is the base version for interpretation. If Applicable Law requires the version actually provided to or accepted by a consumer in the consumer’s local language to control, that version will control. No language-priority provision excludes or limits a non-waivable consumer right.
23.9 Headings
Headings are for convenience only and do not affect interpretation.
23.10 Survival
Provisions concerning intellectual property, submitted materials and feedback, rights complaints and compliance measures, privacy, disclaimers, limitations of liability, indemnification, independent relationship, third-party rights, dispute resolution, electronic records, and any provisions that by their nature should survive will remain in effect after termination.
24. Contact Us
If you have a question, complaint, rights request, or dispute concerning these Terms, contact us by email:
- Product: Hams
- Public Developer Name: Neon Owl
- Operator: KUN QIAN
- Principal Contact Address: 10 Bayfront Avenue, Singapore 018956
- Email: hamsbrowser@gmail.com
We currently provide customer support only through the email address above and do not offer telephone support. You may also use this email address for consumer complaints, privacy requests, and legal correspondence.
Support is provided on a reasonable-efforts basis. Unless expressly stated otherwise on the applicable Purchase Screen, we do not guarantee any particular response time, resolution time, availability period, or outcome.
Nothing in these Terms limits any method of notice or service that is required or permitted by Applicable Law.
We will provide any additional operator information that Applicable Law requires us to disclose before you make a purchase decision. Where Applicable Law permits particular information to be provided upon request rather than displayed publicly, you may request that information by email before purchasing. We will provide it without undue delay and allow you a reasonable opportunity to review it before deciding whether to purchase.
To help us route your request, use an appropriate subject line, such as:
- General support: [Hams Support]
- Legal correspondence: [Hams Legal Notice]
- Copyright or intellectual-property notice: [Hams Copyright Notice]
- Privacy request: [Hams Privacy Request]
We may take reasonable steps to verify your identity, authority to act, and request details, and will process your request in accordance with Applicable Law.
